Keeping Customers Happy at Croatian Post

Croatian Post is the national postal operator in Croatia. The organization employs approximately 10,000 workers in more than 1,000 postal offices throughout the country. To make delivery of 38 million parcels each year more efficient, Croatian Post embarked on a new development strategy. It wanted to stabilize its core business by streamlining transportation and reducing delivery and distribution costs.

“GDi Ensemble for Fleet Management and the ArcGIS platform have helped us streamline our postal service delivery and lets us see the big picture of our daily operations.”

Dubravko Mihalić, IT Manager, Croatian Post
|Seeing the Big Picture

We provided a solution that includes our own Ensemble for Fleet Management and RouteSmart’s advanced routing technology. Ensemble for Fleet Management tracks vehicles in real time and provides vehicle management for more than 3,000 Croatian Post vehicles. Management includes fuel use monitoring and driver statistics logging. Detailed reports generation is included and as a result, Croatia Post now has a single comprehensive view into all aspects of it’s delivery and distribution activities.

Croatian post vehicle

  • Monitoring of vehicle telematics.

  • Reduction in fuel consumption.

  • Significant reduction in daily costs.

  • Controlling costs means more can be invested into service, keeping customers happy.

  • Driver identification.

  • Driver assignment history.

  • Comprehensive driver information in reports.

  • Detection of unauthorized / unidentified driver.

Changing your business

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