Tourism
and Hospitality

Tourism
and Hospitality

Tourism
and Hospitality

The tourism and hospitality industry is highly fragmented, with subsectors such as transport, accommodation, restaurants and catering, personal and niche services which are are all subject to very different challenges and opportunities. Furthermore, it includes diverse and complex geographical subsectors with different challenges in urban, rural, and island destinations. In addition, it now faces new challenges, brought about by the current COVID-19 pandemic.

Digitalization has already brought some significant transformation to this sector from the customer point of view such as online reservation and evaluation platforms. But tourist operators, especially small to medium-sized enterprises (SMEs), are generally characterised by low levels of digitalization.

However, to remain competitive, all tourist businesses must continue to digitalize processes in the most cost effective way. To address their needs, operators can now benefit from the vast experience of GDi in implementing the latest advances in digital technologies across multiple business sectors. By using GDi Ensemble digital tools, they now have a selection of intuitive, ready to use geo-enabled commercial-off-the-shelf (COTS) products for asset management, property maintenance, and comprehensive workforce/work order management. Implementing Ensemble products not only means having the latest digital tools, but includes comprehensive employee training on all our software, with full partnership and support for your new streamlined and automated business processes.

Industry challenges

Competition

Highly competitive seasonal market easily distorted through new innovations. Appraisal and booking platforms have gained increased market power. Operators must deploy latest digital tools in order to remain in business.

Digital transformation

Sector generally more conservative in implementing new technologies when benefits not immediately evident, and existing systems perceived to be working sufficiently well. Opportunities associated with digitalization thought of in terms of relatively short-term, market-focused advantages.

Financial

Significant concern costs of implementing new digital technologies will not be offset by the gains. Operators have varying levels of access to financial resources and may lack knowledge of opportunities for funding.

Skills and training

Organizations may lack necessary technical resources and digital skills in their workforce. Lack of staff time required for training can present a barrier to digitalization.

Security

All operators, including hotel and resort chains, must guarantee high technical standards and promise reliability. Their digital tools, especially cloud-based must provide the highest level of data security and privacy.

Infrastructure

Geographic location can greatly affect operators access to adequate digital infrastructure. Urban settings may have modern wireless and fibre broadband whereas rural or remote areas may not. High speed broadband costs may present challenges for cloud-based solutions.
GDi-missing-puzzle-piece-1
cyan-puzzle piece

Why GDi is your missing piece in the puzzle

  • More than 30 years of experience in digitalizing business processes. Work directly with businesses and in partnership with DMOs (Tourist Boards etc.)

  • Extensive knowledge and experience of digitalization in business. Help you access EU funds in line with the ‘Single Digital Market Strategy for Europe’

  • Successfully delivered some of the most advanced solutions for business and other organizations

  • Follow best practices from more than 15 markets in which we operate

  • We develop business applications adapted to local requirements and industry needs

  • Product support and education in local language 24/7

  • Guaranteed quality and availability of all services

GDi-missing-puzzle-piece-1
cyan-puzzle piece

Why GDi is your missing piece in the puzzle

  • More than 30 years of experience in digitalizing business processes. Work directly with businesses and in partnership with DMOs (Tourist Boards etc.)

  • Extensive knowledge and experience of digitalization in business. Help you access EU funds in line with the ‘Single Digital Market Strategy for Europe’

  • Successfully delivered some of the most advanced solutions for business and other organizations

  • Follow best practices from more than 15 markets in which we operate

  • We develop business applications adapted to local requirements and industry needs

  • Product support and education in local language 24/7

  • Guaranteed quality and availability of all services

  • More than 30 years of experience in digitalizing business processes. Work directly with businesses and in partnership with DMOs (Tourist Boards etc.)

  • Extensive knowledge and experience of digitalization in business. Help you access EU funds in line with the ‘Single Digital Market Strategy for Europe’

  • Successfully delivered some of the most advanced solutions for business and other organizations

  • Follow best practices from more than 15 markets in which we operate

  • We develop business applications adapted to local requirements and industry needs

  • Product support and education in local language 24/7

  • Guaranteed quality and availability of all services

How you benefit

Our solutions will help you address your organization’s imperatives such as:

✓Improve service quality by optimizing operational efficiencies. Facilitate opportunities for increased growth, and develop additional revenue streams
✓Increase visitor satisfaction and sharpen competitive edge. Generate data to track performance, and improve destination management
✓Deploy highly future-proofed digital solutions to automate business processes, integrate with existing systems, and reduce/eliminate paperwork
✓Gain better insight into full asset inventory with full geo-enabled digital tools
✓Optimize management and maintenance of property and other business assets
✓Increase workforce efficiency. Create work and travel orders in a single management application
✓Increase fleet (vehicles, boats etc.) utilization and productivity

Get in touch

Tell us your needs and let us show you our solutions

Solution scenarios

We have solutions to meet many business needs including:

  • Hotel asset inventory and digitalization of activities including full 3D and BIM models

  • Real-time fleet tracking and management for vehicles, boats etc.

  • Tools and applications for categorization of accommodation facilities

  • Leisure facilities inventory and management system for daily operations

  • Property lifecycle management, procurement and maintenance planning

  • Interactive digital maps and virtual reality solution for tourist destinations

Solution scenarios

We have solutions to meet many business needs including:

  • Hotel asset inventory and digitalization of activities including full 3D and BIM models

  • Real-time fleet tracking and management for vehicles, boats etc.

  • Tools and applications for categorization of accommodation facilities

  • Leisure facilities inventory and management system for daily operations

  • Property lifecycle management, procurement and maintenance planning

  • Interactive digital maps and virtual reality solution for tourist destinations

Solution scenarios

We have solutions to meet many operational needs including:

  • Hotel asset inventory and digitalization of activities including full 3D and BIM models

  • Real-time fleet tracking and management for vehicles, boats etc.

  • Tools and applications for categorization of accommodation facilities

  • Leisure facilities inventory and management system for daily operations

  • Property lifecycle management, procurement and maintenance planning

  • Interactive digital maps and virtual reality solution for tourist destinations

MARKET SPECIFIC SOLUTIONS

Solutions for tourism and hospitality

Our products for tourism include solutions for comprehensive facility management, asset life cycle, and workforce management all in one place. Our flexible, scalable, and integrated solutions utilize the latest technologies to enhance your service offering and increase customer satisfaction. By automating and streamlining processes, whilst reducing costs, your business will become more competitive and sustainable.

Easily integrate with other relevant systems in your IT ecosystem, including finance, external contractors or ERP. Improve your competitiveness, service performance, availability, reliability, and customer satisfaction.

A3 2020 logo with border-100px

Ensemble A3

Digitalize and inventory your entire infrastructure and related processes for management, maintenance, and monitoring.

W4 2020 logo with border-100px

Ensemble W4

Digitalize your entire workforce and manage it in real time with mobile communication.

Fleet 2020 logo with border-100px

Ensemble Fleet

Manage your fleet of vehicles or machines with an emphasis on smart routing.

Atlas 2020 logo with border-100px 2020 logo with border-100px

Ensemble Atlas

Create and process spatial data about your infrastructure using state-of-the-art technologies (optical sensors, thermal sensors, LiDAR) in 2D or 3D to the highest required level of accuracy.

Esri

A set of the world’s leading tools for collecting, processing and publishing GIS data based on the knowledge of the largest GIS community in the world.

Business suites

Custom end-to-end solutions that bring the latest technologies to multiple business processes within your specific industry vertical.

featured-400-Facility mgt

Ensemble for Facility Management

GDi Ensemble for Facility Management helps optimize the functioning of any organization by providing the latest software for day-to-day management of buildings, facilities, assets, and infrastructure ...

Ensemble A3

Digitalize and inventory your entire infrastructure and related processes for management, maintenance, and monitoring.

A3 2020 logo with border-100px

Ensemble W4

Digitalize your entire workforce and manage it in real time with mobile communication.

W4 2020 logo with border-100px

Ensemble Fleet

Manage your fleet of vehicles or machines with an emphasis on smart routing.

Fleet 2020 logo with border-100px

Ensemble Atlas

 Create and process spatial data about your infrastructure using state-of-the-art technologies (optical sensors, thermal sensors, LiDAR) in 2D or 3D to the highest required level of accuracy.

Atlas 2020 logo with border-100px 2020 logo with border-100px

Esri

A set of the world’s leading tools for collecting, processing and publishing GIS data based on the knowledge of the largest GIS community in the world.

Business suites

Custom end-to-end solutions that bring the latest technologies to multiple business processes within your specific industry vertical.

featured-400-Facility mgt

Ensemble for Facility Management

GDi Ensemble for Facility Management helps optimize the functioning of any organization by providing the latest software for day-to-day management of buildings, facilities, assets, and infrastructure ...
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