The tourism and hospitality industry is highly fragmented, with subsectors such as transport, accommodation, restaurants and catering, personal and niche services which are are all subject to very different challenges and opportunities. Furthermore, it includes diverse and complex geographical subsectors with different challenges in urban, rural, and island destinations. In addition, it now faces new challenges, brought about by the current COVID-19 pandemic.
Digitalization has already brought some significant transformation to this sector from the customer point of view such as online reservation and evaluation platforms. But tourist operators, especially small to medium-sized enterprises (SMEs), are generally characterised by low levels of digitalization.
However, to remain competitive, all tourist businesses must continue to digitalize processes in the most cost effective way. To address their needs, operators can now benefit from the vast experience of GDi in implementing the latest advances in digital technologies across multiple business sectors. By using GDi Ensemble digital tools, they now have a selection of intuitive, ready to use geo-enabled commercial-off-the-shelf (COTS) products for asset management, property maintenance, and comprehensive workforce/work order management. Implementing Ensemble products not only means having the latest digital tools, but includes comprehensive employee training on all our software, with full partnership and support for your new streamlined and automated business processes.
Our solutions will help you address your organization’s imperatives such as:
|✓||Improve service quality by optimizing operational efficiencies. Facilitate opportunities for increased growth, and develop additional revenue streams|
|✓||Increase visitor satisfaction and sharpen competitive edge. Generate data to track performance, and improve destination management|
|✓||Deploy highly future-proofed digital solutions to automate business processes, integrate with existing systems, and reduce/eliminate paperwork|
|✓||Gain better insight into full asset inventory with full geo-enabled digital tools|
|✓||Optimize management and maintenance of property and other business assets|
|✓||Increase workforce efficiency. Create work and travel orders in a single management application|
|✓||Increase fleet (vehicles, boats etc.) utilization and productivity|
MARKET SPECIFIC SOLUTIONS
Solutions for tourism and hospitality
Our products for tourism include solutions for comprehensive facility management, asset life cycle, and workforce management all in one place. Our flexible, scalable, and integrated solutions utilize the latest technologies to enhance your service offering and increase customer satisfaction. By automating and streamlining processes, whilst reducing costs, your business will become more competitive and sustainable.
Easily integrate with other relevant systems in your IT ecosystem, including finance, external contractors or ERP. Improve your competitiveness, service performance, availability, reliability, and customer satisfaction.
Ensemble for Facility Management
Ensemble for Facility Management
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