{"id":25464,"date":"2017-06-16T12:30:12","date_gmt":"2017-06-16T10:30:12","guid":{"rendered":"https:\/\/gdi.net\/?page_id=25464\/"},"modified":"2020-12-30T21:37:55","modified_gmt":"2020-12-30T20:37:55","slug":"support","status":"publish","type":"page","link":"https:\/\/gdi.net\/sr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:8%;--awb-padding-bottom:8%;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_banner_new.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-color:rgba(255,152,0,0);--awb-bg-color-hover:rgba(255,152,0,0);--awb-bg-position:center center;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1><span style=\"color: #ffffff;\"><strong>Usluge podr\u0161ke<\/strong><\/span><\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-animated\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-position:center center;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\" data-animationType=\"slideInLeft\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:20px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:rgba(255,255,255,0.57);--awb-bg-color-hover:rgba(255,255,255,0.57);--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><style type=\"text\/css\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container {\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container li a{\r\n\t\t\t\t\t\t  color: #747474  !important;\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t  line-height: 16px  !important;\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container li .separator {\r\n\t\t\t\t\t\t  color: #747474  !important;\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t}\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n.breadcrumb-container.theme1 li {\r\n\tmargin: 0;\r\n\tpadding: 0;\r\n}\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n.breadcrumb-container.theme1 a {\r\n\tbackground: #ffffff;\r\n\tdisplay: inline-block;\r\n\tmargin: 0 5px;\r\n\tpadding: 5px 10px;\r\n\ttext-decoration: none;\r\n}\r\n\r\n<\/style>\r\n\t\t\t\t<div class=\"breadcrumb-container theme1\" itemprop=\"breadcrumb\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><ul itemtype=\"http:\/\/schema.org\/BreadcrumbList\" itemscope=\"\"><\/ul><\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h2 style=\"text-align: center;\"><span style=\"color: #747474;\">Promovisanje<\/span>\u00a0<span style=\"color: #00adee;\"><strong>USPEHA<\/strong><\/span> <span style=\"color: #747474;\">uz posve\u0107enu podr\u0161ku<\/span><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:3em;width:100%;max-width:200px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><h3 style=\"text-align: center;\"><span style=\"color: #747474;\">GDi ima dugogodi\u0161nju posve\u0107enost slu\u017eenju i odgovaranju korisni\u010dkoj zajednici.<\/span><\/h3>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-margin-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"400\" height=\"292\" title=\"Asset 2\" src=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2.png\" alt class=\"img-responsive wp-image-35095\" srcset=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2-200x146.png 200w, https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2.png 400w\" sizes=\"(max-width: 1280px) 100vw, 400px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><p style=\"text-align: left;\"><span style=\"color: #747474;\"><strong>Primarni ciljevi na\u0161eg posve\u0107enog osoblja<\/strong> za podr\u0161ku jesu promovisanje uspeha na osnovu softverskih re\u0161enja koja dostavljamo krajnjim korisnicima i brzi odgovori na sugestije za kontinuirani razvoj na\u0161ih softverskih proizvoda.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #747474;\">GDi podr\u0161ka je omogu\u0107ena bilo kao deo ugovorenog i potpisanog dogovora o odr\u017eavanju i ugovora o nivou usluge ili je uklju\u010dena u po\u010detni garantni rok za standardne GDi proizvode i re\u0161enja ili za isporu\u010dene proizvode od tre\u0107e strane.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #747474;\">Tehni\u010dka podr\u0161ka varira u zavisnosti od tipa ugovora o odr\u017eavanju i grupi proizvoda.<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#292929;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:40px;--awb-padding-bottom:30px;--awb-bg-color:#292929;--awb-bg-color-hover:#292929;--awb-bg-size:cover;--awb-margin-top:30px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Klju\u010dne <strong>koristi<\/strong> za korisnike GDi usluga podr\u0161ke<\/span><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:3em;width:100%;max-width:200px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-7\"><h5 style=\"text-align: center;\"><span style=\"color: #cccccc;\">GDi obezbe\u0111uje pravovremenu i obrazovanu tehni\u010dku podr\u0161ku, osmi\u0161ljenu da pomogne korisnicima pri razvoju, po\u010detku kori\u0161\u0107enja i brzom dobijanju vrednosti pomo\u0107u GDi proizvoda i re\u0161enja.<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-8\"><p style=\"text-align: center;\"><span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Dostupnost stru\u010dne tehni\u010dke podr\u0161ke<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Efikasno upravljanje i odr\u017eavanje korisni\u010dkog okru\u017eenja GDi re\u0161enja<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Omogu\u0107en fokus korisnika na su\u0161tinske poslovne operacije<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Smanjeni propusti pri proizvodnji i prevencija zastoja sistema<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Fleksibilne opcije za unapre\u0111enje podr\u0161ke<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Popusti za GDi programe obuke<\/span><\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-fa-align-center\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa fa-ticket circle-no fusion-animated\" style=\"--awb-iconcolor:#00adee;--awb-iconcolor-hover:#00adee;--awb-font-size:72px;\" data-animationType=\"slideInLeft\" data-animationDuration=\"0.7\" data-animationOffset=\"top-into-view\"><\/i><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-9\"><h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/gdi.net\/sr\/support\/request-support\/\">\u017delite da podnesete zahtev za paket GDi podr\u0161ke \u2192<\/a><\/span><\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-section-separator section-separator curved fusion-section-separator-1\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 100 C 20 0 50 0 100 100 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-background-position:right bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:rgba(234,233,233,0);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:30px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#00adee;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height fusion-animated\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\" data-animationType=\"rubberBand\" data-animationDuration=\"0.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-10\"><h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>FLEKSIBILNI PLANOVI PODR\u0160KE<\/strong><\/span><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Imamo planove podr\u0161ke koji odgovaraju va\u0161im potrebama<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:rgba(245,245,245,0.85);--awb-bg-color-hover:rgba(245,245,245,0.85);--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-11\"><h5 style=\"text-align: center;\"><strong>STANDARD<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Standardna podr\u0161ka sa ili bez sporazuma o nivou usluga (SLA)<\/li>\n<li style=\"text-align: left;\">90 dana ili 12 meseci<\/li>\n<li style=\"text-align: left;\">Garantovana podr\u0161ka za kvalifikovanje GDi proizvoda tokom inicijalnog garantnog perioda.<\/li>\n<li style=\"text-align: left;\">Obnovljiva je i mo\u017ee se produ\u017eiti.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_4 1_4 fusion-one-fourth\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:#fffcc4;--awb-bg-color-hover:#fffcc4;--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-12\"><h5 style=\"text-align: center;\"><strong>PREMIUM<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Premium podr\u0161ka sa sporazumom o nivou usluga (SLA) tokom radnog vremena<\/li>\n<li style=\"text-align: left;\">12 meseci<\/li>\n<li style=\"text-align: left;\">Garantovana usluga podr\u0161ke sa vremenom odziva u zavisnosti od 5 nivoa ozbiljnosti incidenta.<\/li>\n<li style=\"text-align: left;\">Isporu\u010duje se kao podr\u0161ka tokom radnih dana i u okviru radnog vremena od ponedeljka do petka.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-one-fourth\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:rgba(245,245,245,0.85);--awb-bg-color-hover:rgba(245,245,245,0.85);--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-13\"><h5 style=\"text-align: center;\"><strong>ENTERPRISE<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Enterprise podr\u0161ka sa sporazumom o nivou usluga (SLA) i tokom neradnog vremena<\/li>\n<li style=\"text-align: left;\">12 meseci<\/li>\n<li style=\"text-align: left;\">Garantovana usluga podr\u0161ke sa vremenom odziva u zavisnosti od 5 nivoa ozbiljnosti incidenta.<\/li>\n<li style=\"text-align: left;\">Isporu\u010duje se kao podr\u0161ka 24h \/ 7 dana nedeljno.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:#fffcc4;--awb-bg-color-hover:#fffcc4;--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-14\"><h5 style=\"text-align: center;\"><strong>OPCIJE POGODNOSTI<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Opcija pogodnosti<\/li>\n<li style=\"text-align: left;\">12 meseci ili po dogovoru<\/li>\n<li style=\"text-align: left;\">Za korisnike Premium i Enterprise podr\u0161ke.<\/li>\n<li style=\"text-align: left;\">Omogu\u0107ava apsolutno prilago\u0111avanje usluga podr\u0161ke.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-bg-parallax\" data-bg-align=\"center top\" data-direction=\"down\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-parallax-down nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-background-position:center top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:100px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-section-separator section-separator curved fusion-section-separator-2\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 0 C 50 100 80 100 100 0 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:60px;--awb-padding-right:60px;--awb-padding-bottom:80px;--awb-padding-left:60px;--awb-bg-color:rgba(0,0,0,0.5);--awb-bg-color-hover:rgba(0,0,0,0.5);--awb-bg-position:center bottom;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-top:6px;--awb-border-right:6px;--awb-border-bottom:6px;--awb-border-left:6px;--awb-border-style:solid;--awb-margin-top:60px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-15\"><h1 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Saznajte vi\u0161e<\/span><\/strong><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Kontaktirajte nas u vezi sa va\u0161im pitanjima o GDi uslugama profesionalne podr\u0161ke.<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type fusion-animated\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#000000;--button_border_hover_color:#000000;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:rgba(0,0,0,0.25);--button_gradient_bottom_color:rgba(0,0,0,0.25);--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;\" data-animationType=\"slideInUp\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" target=\"_self\" href=\"https:\/\/gdi.net\/sr\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">KONTAKTIRAJTE NAS<\/span><i class=\" fa fa-long-arrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-background-position:center top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-section-separator section-separator curved fusion-section-separator-3\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 0 C 50 100 80 100 100 0 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:60px;--awb-padding-right:30px;--awb-padding-bottom:80px;--awb-padding-left:30px;--awb-bg-color:rgba(0,0,0,0.5);--awb-bg-color-hover:rgba(0,0,0,0.5);--awb-bg-position:center bottom;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-margin-top:40px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-16\"><h1 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Saznajte vi\u0161e<\/span><\/strong><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Kontaktirajte nas u vezi sa va\u0161im pitanjima o GDi uslugama profesionalne podr\u0161ke.<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type fusion-animated\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#000000;--button_border_hover_color:#000000;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:rgba(0,0,0,0.25);--button_gradient_bottom_color:rgba(0,0,0,0.25);--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;\" data-animationType=\"slideInUp\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" target=\"_self\" href=\"https:\/\/gdi.net\/sr\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">KONTAKTIRAJTE NAS<\/span><i class=\" fa fa-long-arrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-9 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:#ffffff;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:20px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;width:50%;width:calc(50% - ( ( 10px ) * 0.5 ) );margin-right: 10px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-two\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30.896;line-height:1.38;\"><p><strong>Podelite sa drugima<\/strong><\/p>\n<h5>Podelite informacije o GDi uslugama stru\u010dne podr\u0161ke<\/h5><\/h2><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;width:50%;width:calc(50% - ( ( 10px ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sharing-box fusion-sharing-box-1 boxed-icons has-taglines layout-floated layout-medium-floated layout-small-floated\" style=\"background-color:#ffffff;--awb-layout:row;--awb-alignment-small:space-between;\" data-title=\"GDi usluge podr\u0161ke\" data-description=\"GDi Support Services - GDi has a long-standing commitment to serving and responding to the user community. The primary goals of our dedicated support personnel are to promote success with the software solutions that we provide to end users and quickly respond to suggestions for continuing improvement of our software products.\" data-link=\"https:\/\/gdi.net\/sr\/support\/\"><div class=\"fusion-social-networks sharingbox-shortcode-icon-wrapper sharingbox-shortcode-icon-wrapper-1 boxed-icons\"><span><a href=\"https:\/\/www.facebook.com\/sharer.php?u=https%3A%2F%2Fgdi.net%2Fsr%2Fsupport%2F&amp;t=GDi%20usluge%20podr%C5%A1ke\" target=\"_blank\" rel=\"noreferrer\" title=\"Facebook\" aria-label=\"Facebook\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-facebook awb-icon-facebook\" style=\"color:#ffffff;background-color:#3b5998;border-color:#3b5998;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/x.com\/intent\/post?text=GDi%20usluge%20podr%C5%A1ke&amp;url=https%3A%2F%2Fgdi.net%2Fsr%2Fsupport%2F\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"X\" aria-label=\"X\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-twitter awb-icon-twitter\" style=\"color:#ffffff;background-color:#000000;border-color:#000000;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&amp;url=https%3A%2F%2Fgdi.net%2Fsr%2Fsupport%2F&amp;title=GDi%20usluge%20podr%C5%A1ke&amp;summary=GDi%20Support%20Services%20-%20GDi%20has%20a%20long-standing%20commitment%20to%20serving%20and%20responding%20to%20the%20user%20community.%20The%20primary%20goals%20of%20our%20dedicated%20support%20personnel%20are%20to%20promote%20success%20with%20the%20software%20solutions%20that%20we%20provide%20to%20end%20users%20and%20quickly%20respond%20to%20suggestions%20for%20continuing%20improvement%20of%20our%20software%20products.\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"LinkedIn\" aria-label=\"LinkedIn\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-linkedin awb-icon-linkedin\" style=\"color:#ffffff;background-color:#0077b5;border-color:#0077b5;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"https:\/\/www.tumblr.com\/share\/link?url=https%3A%2F%2Fgdi.net%2Fsr%2Fsupport%2F&amp;name=GDi%20usluge%20podr%C5%A1ke&amp;description=GDi%20Support%20Services%20-%20GDi%20has%20a%20long-standing%20commitment%20to%20serving%20and%20responding%20to%20the%20user%20community.%20The%20primary%20goals%20of%20our%20dedicated%20support%20personnel%20are%20to%20promote%20success%20with%20the%20software%20solutions%20that%20we%20provide%20to%20end%20users%20and%20quickly%20respond%20to%20suggestions%20for%20continuing%20improvement%20of%20our%20software%20products.\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Tumblr\" aria-label=\"Tumblr\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-tumblr awb-icon-tumblr\" style=\"color:#ffffff;background-color:#35465c;border-color:#35465c;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><span><a href=\"mailto:?subject=GDi%20usluge%20podr%C5%A1ke&amp;body=https%3A%2F%2Fgdi.net%2Fsr%2Fsupport%2F\" target=\"_self\" title=\"Email\" aria-label=\"Email\"><i class=\"fusion-social-network-icon fusion-tooltip fusion-mail awb-icon-mail\" style=\"color:#ffffff;background-color:#000000;border-color:#000000;border-radius:4px;\" aria-hidden=\"true\"><\/i><\/a><\/span><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":25410,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-25464","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>GDi - Support<\/title>\n<meta name=\"description\" content=\"Dedicated support - promoting success with our software solutions. 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