{"id":21328,"date":"2017-03-03T14:18:35","date_gmt":"2017-03-03T13:18:35","guid":{"rendered":"https:\/\/gdi.net\/?page_id=21328\/"},"modified":"2020-12-29T10:59:52","modified_gmt":"2020-12-29T09:59:52","slug":"support","status":"publish","type":"page","link":"https:\/\/gdi.net\/hr\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:8%;--awb-padding-bottom:8%;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_banner_new.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-color:rgba(255,152,0,0);--awb-bg-color-hover:rgba(255,152,0,0);--awb-bg-position:center center;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1><span style=\"color: #ffffff;\"><strong>Usluge podr\u0161ke<\/strong><\/span><\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last fusion-animated\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-position:center center;--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\" data-animationType=\"slideInLeft\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:20px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-color:rgba(255,255,255,0.57);--awb-bg-color-hover:rgba(255,255,255,0.57);--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><style type=\"text\/css\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container {\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container li a{\r\n\t\t\t\t\t\t  color: #747474  !important;\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t  line-height: 16px  !important;\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t.breadcrumb-container li .separator {\r\n\t\t\t\t\t\t  color: #747474  !important;\r\n\t\t\t\t\t\t  font-size: 16px  !important;\r\n\t\t\t\t\t\t}\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n.breadcrumb-container.theme1 li {\r\n\tmargin: 0;\r\n\tpadding: 0;\r\n}\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n.breadcrumb-container.theme1 a {\r\n\tbackground: #ffffff;\r\n\tdisplay: inline-block;\r\n\tmargin: 0 5px;\r\n\tpadding: 5px 10px;\r\n\ttext-decoration: none;\r\n}\r\n\r\n<\/style>\r\n\t\t\t\t<div class=\"breadcrumb-container theme1\" itemprop=\"breadcrumb\" itemscope itemtype=\"http:\/\/schema.org\/BreadcrumbList\"><ul itemtype=\"http:\/\/schema.org\/BreadcrumbList\" itemscope=\"\"><\/ul><\/div>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-margin-bottom:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h2 style=\"text-align: center;\"><span style=\"color: #747474;\">Promi\u010demo<\/span>\u00a0<span style=\"color: #00adee;\"><strong>USPJEH<\/strong><\/span> <span style=\"color: #747474;\">uz stalnu podr\u0161ku<\/span><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:3em;width:100%;max-width:200px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;border-color:#e0dede;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-4\"><h3 style=\"text-align: center;\"><span style=\"color: #747474;\">GDi njeguje dugogodi\u0161nju suradnju s raznim korisni\u010dkim zajednicama.<\/span><\/h3>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-margin-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-image-element fusion-image-align-center in-legacy-container\" style=\"text-align:center;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><div class=\"imageframe-align-center\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"400\" height=\"292\" title=\"Asset 2\" src=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2.png\" alt class=\"img-responsive wp-image-35093\" srcset=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2-200x146.png 200w, https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/Asset-2.png 400w\" sizes=\"(max-width: 1280px) 100vw, 400px\" \/><\/span><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-5\"><p style=\"text-align: left;\"><span style=\"color: #747474;\"><strong>Osnovni su ciljevi na\u0161eg tima tehni\u010dke<\/strong> podr\u0161ke promicanje uspjeha s programskim rje\u0161enjima koja nudimo krajnjim korisnicima uz brzu reakciju i kontinuirano usavr\u0161avanje na\u0161ih proizvoda.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #747474;\">GDi podr\u0161ka ostvaruje se kao dio ugovorenog i potpisanog dogovora o odr\u017eavanju i ugovora o razini usluge ili je uklju\u010dena u po\u010detni jamstveni rok za standardne GDi proizvode i rje\u0161enja ili isporu\u010denih proizvoda od tre\u0107e strane.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"color: #747474;\">Tehni\u010dka podr\u0161ka varira ovisno o tipu ugovora o odr\u017eavanju i grupi proizvoda.<br \/>\n<\/span><\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#292929;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:40px;--awb-padding-bottom:30px;--awb-bg-color:#292929;--awb-bg-color-hover:#292929;--awb-bg-size:cover;--awb-margin-top:30px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-6\"><h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Klju\u010dne <strong>prednosti<\/strong> za korisnike GDi usluga podr\u0161ke<\/span><\/h2>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:3em;width:100%;max-width:200px;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-7\"><h5 style=\"text-align: center;\"><span style=\"color: #cccccc;\">GDi omogu\u0107uje pravovremenu i educiranu tehni\u010dku podr\u0161ku namijenjenu za pomo\u0107 korisnicima u aktivaciji i svakodnevnom kori\u0161tenju GDi proizvoda i programskih rje\u0161enja.<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-8\"><p style=\"text-align: center;\"><span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Jednostavna dostupnost stru\u010dne tehni\u010dke podr\u0161ke<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> U\u010dinkovito upravljanje i odr\u017eavanje korisni\u010dkog okru\u017eenja GDi rje\u0161enja<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Omogu\u0107uje korisnicima usmjerenost na osnovne poslovne operacije<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Minimalni utjecaj na sustave u slu\u010daju ispada<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Mogu\u0107nosti fleksibilne podr\u0161ke tijekom programskih nadogradnji<\/span><br \/>\n<span style=\"color: #00adee;\">\u2713<\/span><span style=\"color: #cccccc;\"> Popusti za GDi programe obuke<\/span><\/p>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-fa-align-center\"><i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa fa-ticket circle-no fusion-animated\" style=\"--awb-iconcolor:#00adee;--awb-iconcolor-hover:#00adee;--awb-font-size:72px;\" data-animationType=\"slideInLeft\" data-animationDuration=\"0.7\" data-animationOffset=\"top-into-view\"><\/i><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-9\"><h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"https:\/\/gdi.net\/hr\/support\/request-support\/\">\u017delite li zatra\u017eiti paket GDi podr\u0161ke \u2192<\/a><\/span><\/h5>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-section-separator section-separator curved fusion-section-separator-1\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 100 C 20 0 50 0 100 100 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-background-position:right bottom;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-color:rgba(234,233,233,0);--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:30px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#00adee;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height fusion-animated\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\" data-animationType=\"rubberBand\" data-animationDuration=\"0.7\" data-animationOffset=\"top-into-view\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-10\"><h1 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>FLEKSIBILNI PLANOVI PODR\u0160KE<\/strong><\/span><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Nudimo planove podr\u0161ke za sve va\u0161e potrebe.<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:1em;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:rgba(245,245,245,0.85);--awb-bg-color-hover:rgba(245,245,245,0.85);--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-11\"><h5 style=\"text-align: center;\"><strong>STANDARDNA<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Standardna podr\u0161ka s ili bez SLA (ugovor o razini usluge)<\/li>\n<li style=\"text-align: left;\">90 dana ili 12 mjeseci<\/li>\n<li style=\"text-align: left;\">Zajam\u010dena podr\u0161ka GDi proizvoda tijekom po\u010detnog jamstvenog roka<\/li>\n<li style=\"text-align: left;\">Standardna podr\u0161ka je obnovljiva i mogu\u0107e je pre\u0107i na vi\u0161e razine<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_4 1_4 fusion-one-fourth\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:#fffcc4;--awb-bg-color-hover:#fffcc4;--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-12\"><h5 style=\"text-align: center;\"><strong>PREMIUM<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Premium podr\u0161ka s ugovorom o razini usluge (SLA) tijekom radnog vremena<\/li>\n<li style=\"text-align: left;\">12 mjeseci<\/li>\n<li style=\"text-align: left;\">Zajam\u010dena usluga podr\u0161ke vremena odziva na temelju 5 razina te\u017eine incidenata.<\/li>\n<li style=\"text-align: left;\">Isporu\u010duje se kao podr\u0161ka tijekom radnih dana i unutar radnog vremena od ponedjeljka do petka.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_1_4 1_4 fusion-one-fourth\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:rgba(245,245,245,0.85);--awb-bg-color-hover:rgba(245,245,245,0.85);--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );margin-right: 20px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-13\"><h5 style=\"text-align: center;\"><strong>ENTERPRISE<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Enterprise podr\u0161ka s ugovorom o razini usluge koja se isporu\u010duje 24 sata u danu, 7 dana u tjednu, 365 dana u godini<\/li>\n<li style=\"text-align: left;\">12 mjeseci<\/li>\n<li style=\"text-align: left;\">Zajam\u010dena usluga podr\u0161ke vremena odziva na temelju 5 razina te\u017eine incidenata.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-last\" style=\"--awb-padding-top:20px;--awb-padding-bottom:20px;--awb-bg-color:#fffcc4;--awb-bg-color-hover:#fffcc4;--awb-bg-position:center center;--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 20px + 20px + 20px ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-14\"><h5 style=\"text-align: center;\"><strong>NAPREDNE OPCIJE<\/strong><\/h5>\n<ul>\n<li style=\"text-align: left;\">Napredna opcija<\/li>\n<li style=\"text-align: left;\">12 mjeseci ili po dogovoru<\/li>\n<li style=\"text-align: left;\">Za korisnike Premium i Enterprise podr\u0161ke.<\/li>\n<li style=\"text-align: left;\">Pru\u017ea potpunu prilagodbu usluga podr\u0161ke.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-bg-parallax\" data-bg-align=\"center top\" data-direction=\"down\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-parallax-down nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-background-position:center top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-bottom:100px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-section-separator section-separator curved fusion-section-separator-2\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 0 C 50 100 80 100 100 0 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:60px;--awb-padding-right:60px;--awb-padding-bottom:80px;--awb-padding-left:60px;--awb-bg-color:rgba(0,0,0,0.5);--awb-bg-color-hover:rgba(0,0,0,0.5);--awb-bg-position:center bottom;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-top:6px;--awb-border-right:6px;--awb-border-bottom:6px;--awb-border-left:6px;--awb-border-style:solid;--awb-margin-top:60px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-15\"><h1 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Saznajte vi\u0161e<\/span><\/strong><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Kontaktirajte nas i postavite pitanja o GDi uslugama stru\u010dne podr\u0161ke<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type fusion-animated\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#000000;--button_border_hover_color:#000000;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:rgba(0,0,0,0.25);--button_gradient_bottom_color:rgba(0,0,0,0.25);--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;\" data-animationType=\"slideInUp\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" target=\"_self\" href=\"https:\/\/gdi.net\/hr\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">KONTAKTIRAJTE NAS<\/span><i class=\" fa fa-long-arrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-background-position:center top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-image:url(&quot;https:\/\/gdi.net\/wp-content\/uploads\/2017\/11\/support_services_CTA.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-column-no-min-height\" style=\"--awb-bg-color:rgba(255,255,255,0);--awb-bg-color-hover:rgba(255,255,255,0);--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-section-separator section-separator curved fusion-section-separator-3\" style=\"--awb-spacer-height:99px;--awb-svg-margin-left:0;--awb-svg-margin-right:0;--awb-divider-height:99px;--awb-spacer-padding-top:inherit;--awb-sep-padding:0;--awb-svg-padding:0;\"><div class=\"fusion-section-separator-svg\"><svg class=\"fusion-curved-candy\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.1\" width=\"100%\" height=\"100\" viewBox=\"0 0 100 100\" preserveAspectRatio=\"none\" fill=\"rgba(0,173,238,1)\"><path d=\"M0 0 C 50 100 80 100 100 0 Z\"><\/path><\/svg><\/div><div class=\"fusion-section-separator-spacer\"><div class=\"fusion-section-separator-spacer-height\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:60px;--awb-padding-right:30px;--awb-padding-bottom:80px;--awb-padding-left:30px;--awb-bg-color:rgba(0,0,0,0.5);--awb-bg-color-hover:rgba(0,0,0,0.5);--awb-bg-position:center bottom;--awb-bg-size:cover;--awb-border-color:#ffffff;--awb-border-top:0;--awb-border-right:0;--awb-border-bottom:0;--awb-border-left:0;--awb-border-style:solid;--awb-margin-top:40px;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-text fusion-text-16\"><h1 style=\"text-align: center;\"><strong><span style=\"color: #ffffff;\">Saznajte vi\u0161e<\/span><\/strong><\/h1>\n<h5 style=\"text-align: center;\"><span style=\"color: #ffffff;\">Kontaktirajte nas i postavite pitanja o GDi uslugama stru\u010dne podr\u0161ke<\/span><\/h5>\n<\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:1em;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-aligncenter\"><a class=\"fusion-button button-flat button-large button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type fusion-animated\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#000000;--button_border_hover_color:#000000;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:rgba(0,0,0,0.25);--button_gradient_bottom_color:rgba(0,0,0,0.25);--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;\" data-animationType=\"slideInUp\" data-animationDuration=\"1.0\" data-animationOffset=\"top-into-view\" target=\"_self\" href=\"https:\/\/gdi.net\/hr\/contact-us\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">KONTAKTIRAJTE NAS<\/span><i class=\" fa fa-long-arrow-right awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":35,"featured_media":20093,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-21328","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>GDi - Support<\/title>\n<meta name=\"description\" content=\"Dedicated support - promoting success with our software solutions. Benefit from our long-standing commitment to serving and responding to the user community\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gdi.net\/hr\/support\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support\" \/>\n<meta property=\"og:description\" content=\"Dedicated support - promoting success with our software solutions. Benefit from our long-standing commitment to serving and responding to the user community\" \/>\n<meta property=\"og:url\" content=\"https:\/\/gdi.net\/hr\/support\/\" \/>\n<meta property=\"og:site_name\" content=\"GDi\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/gdigroup\" \/>\n<meta property=\"article:modified_time\" content=\"2020-12-29T09:59:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/gdi.net\/wp-content\/uploads\/2016\/06\/support_featured-image_300_200.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"301\" \/>\n\t<meta property=\"og:image:height\" content=\"201\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/gdi.net\/hr\/support\/\",\"url\":\"https:\/\/gdi.net\/hr\/support\/\",\"name\":\"GDi - Support\",\"isPartOf\":{\"@id\":\"https:\/\/gdi.net\/hr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/gdi.net\/hr\/support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/gdi.net\/hr\/support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/gdi.net\/wp-content\/uploads\/2016\/06\/support_featured-image_300_200.jpg\",\"datePublished\":\"2017-03-03T13:18:35+00:00\",\"dateModified\":\"2020-12-29T09:59:52+00:00\",\"description\":\"Dedicated support - promoting success with our software solutions. 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